Our success in Profit Planning and Operations Analysis services is founded on two
secrets. First our consulting team members strive to achieve measurable and visible
results for its clients, and seek remuneration tied to the results. Secondly, we seek to
engage our clients over extended periods to ensure good returns on their investment.
Profit Planning
Profits are not accidental. They are planned for. We help you plan for profits! We have
developed the capacity and mastered the skills needed to conceptualize, develop, and
manage new and existing projects for long-term profitability.
Pre-Opening Services
Our team will provide all the support you need to get your establishment up and
running. Our pre-opening services typically include support in brand development and
communication, sourcing of operating equipment, products and suppliers, talent
acquisition, and launch logistics.
Operations Analysis and Quality Assurance
We are constantly upgrading our capacity in hospitality operations audit. We are now
using the Leading Quality Assurance (LQA) evaluation tool. The LQA evaluates and
scores over 800 touchpoints across all hotel operations. The tool is pivotal in the
evaluation of service and quality standards, leveraging on assessment of the customer
experience of various standards of service and behavioural and emotional traits by staff
across all departments.